Refund Policy

We want you to be confident in your ProofTurn subscription. This Refund Policy explains how refund and cancellation requests are handled.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with ProofTurn, you can request a full refund within 30 days of your order date. This applies to your first subscription payment.

Cancellation

You can cancel your subscription at any time. Cancellation stops future renewals and takes effect at the end of your current billing period. You will continue to have access to the Service until the end of the period you have paid for.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund:

• Visit paddle.net and follow the refund request process, or
• Contact our support team at hello@proofturn.com and we will guide you through the process.

What is covered

The 30-day money-back guarantee applies to your first subscription payment. Subsequent renewal payments are non-refundable once the billing period has begun — however, you can cancel at any time to prevent future charges.

Your consumer rights

Nothing in this policy limits any statutory consumer rights you may have under applicable law in your country of residence, which may entitle you to a refund or other remedy beyond what is described here.

Contact

If you have questions about refunds or cancellations, contact us at hello@proofturn.com or admin@proofturn.com.